Privacy Notice

Thrive and Save customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: – admin@thriveandsave.co.uk or thriveandsave@outlook.com

What information we collect, use, and why

We collect or use the following information for service updates or marketing purposes:

  • Names and contact details
  • Purchase or viewing history
  • Website and app user journey information

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details
  • Correspondence

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access

You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

  • Your right to rectification

You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

  • Your right to erasure

You have the right to ask us to delete your personal information. Read more about the right to erasure.

  • Your right to restriction of processing

You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

  • Your right to object to processing

You have the right to object to the processing of your personal data. Read more about the right to object to processing.

  • Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

  • Your right to withdraw consent

When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

  • Directly from you

How long we keep information

Marketing subscriber lists: Individuals’ information is deleted promptly upon their unsubscription or withdrawal of consent.

Who we share information with

We have a joint controller relationship with Google. We process your personal information with that joint controller for the following reason: Site Kit is a one-stop solution for WordPress users to use everything Google has to offer to make them successful on the web.

We also have a joint controller relationship with Kit (formerly ConvertKit). We process your personal information with that joint controller for the following reason: Display Kit (formerly ConvertKit) email subscription forms, landing pages, products, broadcasts and more.

Data processors

Display Kit (formerly ConvertKit) email subscription forms, landing pages, products, broadcasts and more.

This data processor does the following activities for us: Display Kit (formerly ConvertKit) email subscription forms, landing pages, products, broadcasts and more.

Google site kit

This data processor does the following activities for us: key metrics of the website

Others we share personal information with

  • Organisations we’re legally obliged to share personal information with

Sharing information outside the UK

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Google

Category of recipient: technology industry

Country the personal information is sent to: USA

How the transfer complies with UK data protection law: The country or sector has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated 08.01.2026